Support

Welcome to WhatTheBug support. We're here to help.

Getting Help

For questions, bug reports, or feedback about the WhatTheBug app, please contact us:

Identification accuracy: Results are generated by AI and may occasionally be incorrect. Use them as a guide.
In-app purchases: Purchases and subscriptions are managed by Apple. For billing or refund issues, contact Apple Support.
Camera issues: Ensure the app has camera permission in Settings → Privacy → Camera.
App crashes or bugs: Describe what happened and when. Include your device model and iOS version if possible.

Read our Terms of Use and Privacy Policy for more information.

We aim to respond within 2–3 business days. Thank you for using WhatTheBug.