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How do I restore my Pro subscription?
Open Mona - Art Companion โ Profile โ tap "Restore Purchases" if you're signed in with the same Apple ID used for the original purchase.
Scan limit not resetting?
Free users get 3 scans per day; limits reset at midnight in your local timezone. Upgrade to Pro for unlimited scans.
Artwork not recognized?
Try photographing in good light with the full artwork in frame. AI recognition works best with clear, well-known pieces.